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Black-and-white portrait of Giacomo Carbonara in a dark suit and white shirt

Luxury Concierge · Milan

Milan

The DirectLine.

01How I work

How I work

  1. 01Your request
  2. 02I get what you need
  3. 03I make it happen

I represent Gruppo Rial.

I have a network I work with.

Text me what you needWhatsApp

  1. 010Intermediaries

    No broker between your request and the owner.

  2. 021Direct line to the source

    I deal with owners and yacht owners, the people who decide.

  3. 0324/7Line open

    I answer myself, whatever your time zone.

  4. 04NDAOn request

    Signed before you tell me any details.

If you can’t find it, ask meWhatsApp

02What I do

What I can do.

Cars, yachts, jets, homes in Milan, music videos, transfers, weddings, car transporters, the track and social. Usually that’s ten different people to call. With me you send one message and I take care of the rest.

03Real cases

What I arrange.

Real jobs, with photos and video. The most private ones I only talk about in person.

Tell me what you need, I’ll find the wayWhatsApp

04From the set

I was there.

I bring the cars for music videos myself. I talk to the production, stay on set all day and don’t leave the car until the last take is done. Below, a couple of clips shot on my phone while filming.

30+Music videos I’ve worked on

No audio: the music belongs to the artists, and without their permission it doesn’t go on here.

Tell me what you needWhatsApp

In the garage

Ready to go.

When the car reaches you, this is how it looks: checked, spotless and fuelled up. The rest is up to you.

Yellow Porsche 911 GT3 seen from behind in a Porsche showroom
Porsche 911 GT3

If it’s hard to find, ask meWhatsApp

05Side by side

A broker, or me?

I’m Giacomo Carbonara and I deal directly with owners and operators. A broker usually resells availability that someone else passed on to them. With fewer steps I can answer faster, and every cost is written down for you. Your details are seen only by the people arranging the service.

Comparison between a traditional broker and Giacomo Carbonara, who deals directly with owners and operators
CriterionTraditional brokerGiacomo Carbonara
Intermediaries in the chainOne to three steps before the ownerNone, I talk to the owner or operator myself
Point of contactA call centre or whichever agent is on shiftAlways me, start to finish
Response timeDepends on how many hand-offs there areWithin hours, because I go straight to whoever decides
Cost transparencyCommissions that stack up, often hiddenEvery cost in black and white
ConfidentialityYour details pass through several handsNDA if you ask, details only to those who need them
Off-catalogue requestsOnly what is on the listAlso vehicles and locations you won’t find online

Ask me and I’ll make it happenWhatsApp

Giacomo Carbonara in a pink shirt next to the grey Sprinter, its door open on the leather interior
06The concierge

“I like it when a client sends me one line and then forgets about it. From there their need becomes mine, and if I say it’s happening, it happens.”

Giacomo CarbonaraLuxury Concierge · Founder

About me →
07Good to know

Frequently asked questions

01

Who is Giacomo Carbonara?

I’m Giacomo Carbonara, a luxury concierge in Milan. For cars I arrange supercars, track days, Sprinter transfers, cars for videos and weddings, and car transporters. Then private jets, yachts and social media for companies. And if you’re coming to Milan, I can find you an apartment too, with Rial Estate; if you own one there, I can manage it as a short let. I work with Rial Rent and Rial Estate and deal with owners and operators in person.

02

What does dealing directly with owners actually mean?

It means there’s nobody between you and whoever owns the plane, the boat or the villa. I know yacht owners, operators, collectors and circuit managers personally, so your request reaches the person who decides right away. Things move faster and the terms are clearer.

03

How quickly do you reply?

Usually within a few hours, nights included. I read WhatsApp VIP Direct messages and emails myself. If it’s urgent, like a same‑day flight, message me on WhatsApp. It’s the fastest way to reach me.

04

Can I sign a confidentiality agreement before explaining my request?

Yes. Say so in your first message and I’ll send you the confidentiality agreement to sign. We only talk names, dates and destinations once you’ve signed it.

Giacomo Carbonara in a navy suit and white shirt, half-length portrait
Giacomo CarbonaraLuxury Concierge
Concierge Desk

Tell me.

Write what you need, where and when. I’ll get back to you myself.

I don’t pass your details to anyone without your consent. If you prefer, we sign an NDA first.